After six years of pampering Plano soles, Polished nail salon closed on December 31. However, its newer sibling at Preston Road and Forest Lane in North Dallas remains open.
Polished opened at the Dallas North Tollway and Park Boulevard in 2008. At the time, the concept was novel: an everyday nail salon with a super-clean, spa-like atmosphere, without the spa-like prices. It earned accolades from local publications like D Magazine, and customers appreciated the upscale environment and membership pricing.
But, as an email sent to customers stated, "Unfortunately, our grand experiment did not turn out as we had planned." Even though it had undergone a renovation as recently as the summer, Polished's last day of service was New Year's Eve.
A staffer at the Preston-Forest location confirmed the closure and surmised that deep discounts were to blame. Both locations offer special pricing via email marketing, but the Plano location often discounted services more, making it difficult for the suburban salon to pay rent.
The staffer also said that a few of the Plano nail technicians would be joining the North Dallas staff. The remaining Polished is located at 11910 Preston Rd., Ste. 212. It's open Monday-Thursday, 10 am-8 pm; Friday-Saturday, 9 am-7 pm; and Sunday, 11 am-6 pm. Call 214-613-2852 for an appointment.