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    City News Roundup

    First responders get a pay raise and more Dallas city news

    Payton Potter
    Sep 21, 2018 | 10:30 am
    Dallas police car
    Cops got a raise.
    Dallas Police/Facebook

    The Dallas Police Department remains at the top of the news, from the aftermath of the Botham Shen Jean shooting to a new chart showing response times to 911 calls.

    First responders got a pay raise, property taxes were marginally reduced, and the 311 system gets a reboot.

    Here's what happened in Dallas this week:

    Guyger watch
    Amber Guyger, the DPD officer under investigation for shooting and killing a man in his own apartment, was spotted by neighbors moving out of her South Side Flats apartment on September 13. In a letter sent to residents, management wrote that they were unable to comment on the case but were "able to confirm that the other resident involved has vacated her apartment and no longer resides at our community."

    Guyger was arrested on September 9 on a manslaughter warrant in the shooting of Botham Shem Jean. She was booked into the Kaufman County Jail, where she posted a bond of $300,000 and was released. Since her release, conflicting accounts about what happened have emerged, with one version stating that Jean was at the door when Guyger entered, and another stating that he was across the room.

    Dallas Police Chief U. Reneé Hall issued a statement on September 20 in response to questions about why Guyger has not been fired, saying that she didn't want to interfere with the criminal investigation. "As an employer, DPD can compel Officer Guyger to provide a statement during a DPD administrative investigation and those statements given to DPD could potentially compromise the criminal investigation," Hall said.

    "That is not a risk I am willing to take," she said. "We cannot let the criminal case be determined on a 'technicality' rather than the facts. An exhaustive and thorough criminal investigation is essential, and as soon as we are assured that conducting an administrative investigation will not impede on the criminal investigation, we will proceed."

    911 response times
    A new chart has emerged showing some improvement in how long it takes a police officer to arrive when you call 911.

    The chart identifies five priority levels, ranging from true emergencies to telephone service calls, and shows response times for each.

    Priority 1 is "Emergency Calls" such as shooting or kidnapping. Priority 2 is "Prompt Calls" such as robbery, fire, and criminal assault. Priority 3 is "General Service Calls" including missing or intoxicated person, or drug house. Priority 4 is "Non-Critical Calls" such as loud music, panhandling, and animal complaints. Priority 5 is "Service Calls" including lost property.

    Police set a goal in late 2017 to decrease response time for Priority 1 calls to 480 seconds by September 2018.

    When the goal was set, the average response to a Priority 1 call was 556 seconds. As of August, the time was 506 seconds.

    Raises for first responders
    The Dallas City Council voted on September 12 to give police officers and firefighters across-the-board pay raises and to bump up starting salaries for beginners.

    The pay raises come alongside a $1.3 billion general budget, which passed with 11 in favor, and two opposed, Mayor Mike Rawlings and councilman Lee Kleinman. Mark Clayton was absent.

    Base salary for police and firefighters climbs to $60,000, with a 3 percent pay raise to all public safety employees across the board.

    The council also voted to lower the property tax rate, from 78.04 cents per $100 valuation to 77.67. With rising property values, the newly adopted tax rate adds around $15 million to the budget.

    The budget also sustained other quality-of-life issues that appeared in City Manager T.C. Broadnax's originally proposed budget, including $500,000 toward improving and expanding bike lanes.

    The 411 on the 311
    The city is working to improve its 311 website and will launch a new mobile application called "OurDallas," available on October 1.

    According to a release, the current 311 app will be taken down September 26 at 10 pm. Online access will go down on September 28 at 4 pm, to begin the transition to a new system.

    Residents can to back to the old-school dialing 311 to report an issue while the app and website are temporarily disabled. The 311 call center will be staffed with additional agents to handle the anticipated increase in call volume during this time.

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    Heat Wave News

    Dallas pet owners should take these steps with oncoming heat wave

    Teresa Gubbins
    May 13, 2025 | 10:31 am
    Dog drinking water
    SPCA
    Keep your pets hydrated. Consider putting out a kiddie pool.

    Dallas weather is about to take a serious turn, and the SPCA has valuable advice on what steps pet owners should take. It's easy to forget that animals get hit hard by the heat, and especially in Texas: A report by Veterinarians.org found that Texas was No. 1 on the list of states with heat-related pet deaths. Based on data they compiled from 2018-2022, Texa had 40 reported heat-related pet deaths — more than six times the national five-year average.

    In a statement, SPCA of Texas Interim Chief Veterinarian Valarie Tynes, DVM, DACVB, DACAW reminds pet owners that their pets have very few ways to cool themselves down.

    “As a veterinarian, I’ve seen far too many cases of dogs and cats suffering from heatstroke, often brought into the emergency room when it’s already too late," Tynes says. "Our pets have very limited ways to cool themselves down. They can sweat a small amount through their paw pads, but their main way to release excess heat is by panting. Panting helps pets cool off through the evaporation of moisture, but it only provides limited relief, especially during extreme temperatures."

    Tynes says that, when the body can’t shed heat fast enough, serious internal damage begins to occur.

    "The proteins and chemicals that keep the body functioning start to break down," she says. "I’ve seen heat affect the kidneys and brain—organs and processes that are incredibly sensitive to high temperatures."

    Breed, overall health and environment all can influence how at-risk a pet is, but one thing is always true: prevention is critical. Please don’t underestimate how dangerous heat can be.

    Tynes advises pet owners to keep pets in cool, shaded areas, provide plenty of fresh water, and avoid walks or outdoor activity during the hottest parts of the day.

    Here are some proactive measures to keep pets safe and comfortable during these sweltering days:

    Keep your pets hydrated
    Make sure your furry friends have access to fresh, cool water at all times. Consider placing multiple water bowls around your home and refill them regularly. If your pets must be outside during the day, make sure there are plenty of shady spaces throughout the day and several shaded, nontippable water bowls filled with ice water. Do not use metal bowls outside.

    If possible, a small wading pool filled with cold ice water and placed in a shaded area outside is preferred. This not only allows pets to drink but also to cool off in the water when overheating.

    Schedule exercise with your pets wisely on warm days
    Give your pet plenty of water before and after walks or playtime. Be sure to avoid strenuous activities during the hottest parts of the day. Early mornings (before 10 a.m.) or late evenings (after 5 p.m.)—when temperatures are lower—are ideal for walks or playtime.

    Hot pavement can burn paw pads, so opt for walking on grassy areas. Consider using paw wax or booties to shield sensitive paws from hot pavement, rocks or sand that can cause burns and blisters. If you cannot hold the back of your hand on the pavement for five to 10 seconds, the pavement is too hot for your pet.

    Make sure your pets have plenty of shade
    If your pet spends any time outside, be sure it has plenty of shade so he or she can get out of the sun. This is where the ground or grass will be coolest—under a tree, an umbrella, or a simple, open structure. Do not tie or restrain the pet so that it cannot move between shady spots as needed.

    If it is really hot and humid, bring your pet indoors and into air-conditioned areas.

    Never leave your pet in a locked car
    No matter what, even if you think you will be away from the car for just a few minutes, do not leave your pet unattended in a parked car. The car can absorb enough energy within minutes to become a death mobile. A cracked window or two is not enough to prevent heatstroke when it’s hot, or even warm. It is also not enough to park in the shade on a hot day and leave all the windows and even sunroof open.

    While weather in the 70s may seem harmless, a Stanford study showed that in just an hour, a car’s temperature rose to 116 degrees internally when left out in 72-degree heat. It is not recommended to leave the air conditioner running in a car for your pet. Oftentimes the air conditioner malfunctions, leading to overheating inside the vehicle.

    Heatstroke is a serious and potentially life-threatening condition that can affect pets when they are exposed to high temperatures and excessive heat. Dogs and cats cannot regulate their body temperature as efficiently as humans, making them more susceptible to heatstroke. It can occur in as little as 10-15 minutes, especially in hot and humid environments or when an animal is left in a parked car.

    Symptoms of heatstroke in pets include excessive panting, drooling, rapid breathing, lethargy, vomiting, diarrhea and collapse. It is crucial to act quickly if you suspect your pet is suffering from heatstroke. Move them to a cool and shaded area, offer fresh water, and use cool (not cold) water or damp towels to gradually lower their body temperature.

    Then take the pet directly to an emergency veterinary clinic. Heat stroke can be fatal and can come on very quickly, so it’s best not to take any chances.

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