Disney Institute, the professional development team for Disney Parks, Experiences and Products, will bring its one-day training course to Plano for the first time ever. Disney creates magic for millions of guests visiting its parks every year, and, this event will pull the curtain back and share business insights on the company’s time-tested practices.

The course will offer participants the opportunity to discover proven Disney business practices that can be adapted and applied to their own organizations to achieve greater results. During the eight-hour session, participants will explore three key pillars in Disney’s success: leadership, employee engagement, and service. Together, these pillars are the foundation for values-based leadership, creating a culture defined by desired behaviors, and designing and delivering service with the customer at the center.