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    Coronavirus Comeback

    Apple reopens 5 stores with limited service in Dallas-Fort Worth

    John Egan
    May 27, 2020 | 3:29 pm
    Apple store Facebook
    Your friendly neighborhood Apple store is back — sort of.
    Apple store Highland Village/Facebook

    After a coronavirus-imposed hiatus since March, Apple stores in the Dallas-Fort Worth area reopened Wednesday, May 27 — but with limited service and access inside.

    Stores throughout Texas are among roughly 100 that are reopening this week across the U.S. While some will offer full, in-store service, others will offer only curbside storefront access. (What is the difference between curbside and storefront? Apple says, "Curbside allows for customers to stay in their vehicles. Storefront has customers walk to the front of the store for services and assistance.”)

    All five Apple stores in Dallas-Fort Worth are open for curbside and storefront sales and service only. They are:

    • Knox Street, Dallas
    • NorthPark Center, Dallas
    • Galleria Dallas
    • Southlake Town Square
    • University Park Village, Fort Worth

    “For customer safety and convenience, most stores will offer curbside or storefront service only, where we provide online order pickup and Genius Bar appointments,” Apple says in a statement. “We are committed to reopening our stores in a very thoughtful manner with the health and safety of our customers and teams as our top priority, and we look forward to seeing our customers again soon."

    About a dozen stores in Houston, Austin, and San Antonio, meanwhile, opened for in-store sales and service. Fingers crossed for DFW.

    In a May 17 blog post, Deirdre O’Brien, head of retail at Apple, outlined the measures being taken to boost health and safety at the company’s stores. They include requiring face coverings for employees and customers, performing temperature checks, limiting the number of people allowed in a store, and deeply cleaning surfaces and products.

    “Our commitment is to only move forward with a reopening once we’re confident we can safely return to serving customers from our stores,” O’Brien wrote. “We look at every available piece of data — including local cases, near and long‑term trends, and guidance from national and local health officials. These are not decisions we rush into — and a store opening in no way means that we won't take the preventative step of closing it again should local conditions warrant.”

    Customers are encouraged to check local store websites for updates.

    technologyshopping
    news/city-life

    This Week's Hot Headlines

    Cult-favorite sandwich chain comes to Dallas and more popular stories

    CultureMap Staff
    Dec 13, 2025 | 10:00 am
    Snarf's sandwich
    Snarf's
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    Editor's note: The top Dallas news of the week includes a Colorado sandwich shop's Dallas debut and an exclusive restaurant's new casual offering. Get the details on our most popular stories below, then visit our event planner for weekend fun.

    1. Colorado sandwich chain Snarf's makes Dallas debut with 5 locations. A cult-favorite sandwich from Colorado has made its Dallas debut. Snarf’s Sandwiches has opened its first location in Dallas at 2337 W. Mockingbird Ln. #150, in a small center just west of Maple Ave.

    2. Prominent Dallas businessman and sports mogul Tom Hicks dies at 79. Thomas O. Hicks, legendary Texas businessman, philanthropist, mentor, and devoted husband and father, died in Dallas on December 6, surrounded by his family; he was 79.

    3. New restaurant The Gibson fills needs of its North Dallas neighborhood. A swanky new restaurant has debuted in North Dallas after overcoming some major obstacles. Called The Gibson, it opened in November at 17552 North Dallas Pkwy., after three years in the making.

    The Gibson The Gibson is now open. Photo courtesy of The Gibson

    4. Downtown Dallas restaurant Sauvage expands with new dining twist. A downtown Dallas restaurant famous for its multi-course tasting experience is letting its hair down with a new dining option that gives a smaller, more casual taste.

    5. Dallas Crystal Charity Ball 2025 takes elegant expedition to South of France. Attendees of the 2025 Crystal Charity Ball were promised an Expedition d’ Elegance, and indeed, Dallas’ grand dame gala delivered a night of globe-trotting glamour.

    most popular storiessandwich shopopeningsobituarytom hicksgrocery storeshot-headlines
    news/city-life
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