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    City Hall News

    City of Dallas ramps up for new streamlined permitting system

    Teresa Gubbins
    Mar 26, 2025 | 10:01 am
    Dallas Planning construction permit

    Waiting for a construction permit approval at the city of Dallas.

    City of Dallas

    The city of Dallas is ramping up its new system to help cut down on bureaucracy. Called DallasNow, it's a cloud-based system that integrates permitting, planning, platting, inspections and engineering into one platform.

    It will provide online access for property owners, contractors, and developers to apply, review, and track applications electronically. Customers will also receive real-time notifications that include permits, inspection statuses, and itemized fee descriptions.

    Construction permits are required by the city for everything from adding a new garage to your home all the way to building another ugly 5-story apartment complex on Ross Avenue.

    Obtaining permit approvals from the city of Dallas has never been a cakewalk, but it nearly grinded to a halt during the pandemic, with wait times of nine months or more. In January, the city's planning and development department cut the median wait time for approval of new commercial construction permits from 300 days to 189 days.

    Long wait times for basic projects does much to mar Dallas' reputation as a business-friendly place.

    There are no predictions on what the wait times will be moving forward, but Planning & Development Deputy Director Vernon Young calls DallasNow a "game changer."

    "Both city staff and customers will need time to adjust, but once fully implemented, this will be a game-changer for how Dallas handles permitting, zoning and inspections," Young says.

    Young says that they are preparing their teams with ongoing virtual and in-person training. There will also be dedicated public workshops. However, they anticipate growing pains, and that includes moving the system offline from April 25 to May 4, as they migrate data from the old system to DallasNow.

    The launch date will be May 5, but there is much activity leading up to that date:

    April 14 – April 24: Oak Cliff Municipal Center extended hours from 8 am-6:30 pm
    To help accommodate customers that may be impacted by this downtime, the Permit Service Center located inside the Oak Cliff Municipal Center will offer extended hours.

    April 25 at 5 pm–May 4: Current systems not available online. Operations limited to Inspections, Emergency Releases·, and Consultations
    Online services, including all permitting, engineering review processes, payment collection and certain online scheduling will be unavailable from Friday, April 25 at 5 pm to Sunday, May 4, due to the DallasNow system transition. Additionally, many Planning & Development in-person services will be limited. While online services are offline, essential operations — inspections, emergency releases, and consultations — will continue with limited availability.

    May 5: DallasNow Launch Date

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    Dallas Stars skate from downtown toward Plano with new arena plans

    Associated Press
    Jun 3, 2026 | 9:00 am
    Dallas Stars fans
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    The Dallas Stars are planning to move north, out of downtown and to the suburb of Plano in five years after the lease is up at the NHL team's current home arena.

    Stars officials announced Tuesday, June 2 the signing of a nonbinding letter of intent to build a new hockey-specific arena and entertainment district about 20 miles north of the downtown American Airlines Center, which they have shared with the Dallas Mavericks since it opened in 2001.

    The leases at the AAC for both teams expire in 2031. The two franchises have been in a legal dispute about their partnership agreement and management of the building.

    The Stars made their intentions known a day after the Mavericks said they have a preliminary agreement on a site for their own new arena about 10 miles north of downtown, but still within the Dallas city limits. The NBA's team deal is for 104 acres on the former site of Valley View Mall, which was demolished three years ago.

    A new arena for the Stars is expected to be part of a large-scale redevelopment project at The Shops at Willow Bend, where the last enclosed mall built in Texas is set for demolition.

    The Stars submitted their letter of intent to the city of Plano, which placed it on the City Council agenda for consideration at its next meeting Monday. The letter includes plans for the mixed-used project as well as design and construction of the arena.

    “This project would present a once-in-a-lifetime opportunity for our franchise,” Stars owner Tom Gaglardi said in a statement. “We eagerly await the vote by the Plano City Council and look forward to continuing the conversation to be part of the redevelopment of The Shops at Willow Bend.”

    That mall on about 90 acres opened in 2001, and there are open restaurants and parking garages in the area. The new arena would anchor the redevelopment that could include sports, entertainment, retail, dining and public gathering spaces.

    The NHL franchise was known as the North Stars before moving south from Minnesota and beginning play in Dallas for the 1993-94 season. The Stars in 1999 became the first of hockey's Sun Belt teams to win a Stanley Cup title.

    The Stars won that championship while still playing at Reunion Arena, a building they also shared with the Mavericks after first moving to Dallas. The site of that downtown arena, which was fully demolished in 2009, is about a mile from the AAC.

    The NFL's Cowboys were in Dallas during the franchise's first 11 seasons at the city's Cotton Bowl (1960-70), but moved to Texas Stadium in Irving in 1971, the season of their first Super Bowl title. They have played since 2009 at AT&T Stadium in Arlington.

    Arlington is also home to the Texas Rangers, the franchise that began as the Washington Senators in 1961. The Rangers are in their third stadium in Arlington since moving there in 1972. Globe Life Field, their retractable-roof stadium adjacent to AT&T Stadium, opened in 2020.

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