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Airport news

American Airlines introduces new way to breeze through security at DFW Airport

John Egan
Jun 22, 2022 | 11:00 am
DFW Airport
Get through the line and to the plane faster.
Photo courtesy of Ibarra Engineers

As airports experience a crush of travel delays, American Airlines is making it easier to get through security checkpoints at Dallas-Fort Worth International Airport.

Fort Worth-based American Airlines just rolled out its new Mobile ID feature at DFW. Anyone with a mobile phone, a TSA PreCheck membership, an AAdvantage number, and either a driver’s license or U.S. passport can now verify their identity with facial recognition at DFW’s security checkpoints.

Later this year, American will launch Mobile ID at Miami International Airport, Phoenix Sky Harbor International Airport, Washington Reagan National Airport, and other airports.

By simplifying the identity verification, “we’re helping our customers exchange stress for convenience and saved time, and propelling the travel industry further along the path to a truly seamless customer experience,” says Julie Rath, vice president of customer experience, loyalty, and marketing at American.

Here’s how you can join the Mobile ID program:

  • Sign up for TSA PreCheck if you don’t already have it.
  • Download Airside’s Digital Identity App for iOS or Android devices.
  • Take a photo of your face.
  • Scan your driver’s license or passport with the app.
  • Enter your American Airlines AAdvantage number.

The app verifies a traveler’s information using technology from a company called Thales by comparing it against DMV or passport records. A customer’s data is securely stored in the app.

As they pass through security, a traveler presents a QR code on their phone and agrees to share their American Airlines Mobile ID with the U.S. Transportation Security Administration (TSA). After that, a traveler looks into a camera at the TSA PreCheck checkpoint. TSA’s computer system then matches the customer’s encrypted image against their Mobile ID. The entire airport process typically takes less than five seconds.

Once a traveler’s identity is verified, TSA erases their encrypted digital ID from its checkpoint readers, and the traveler retains the digital ID on their device until they’re ready to use it at another spot, such as an airport lounge.

American tested digital ID in 2021 for touchless bag drops and Admirals Club entry at DFW. American customers participating in the tests could use facial recognition instead of presenting a government- issued ID, boarding pass, or American-branded credit card to check their bag or enter the lounge.

In the future, American will introduce similar technology at airport kiosks, bag checks, and domestic boarding gates. American travelers already can verify their identity through facial recognition provided by U.S. Customs and Border Protection at several international boarding gates.

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news/travel

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Shopping for a cause

Dallas nonprofit Bonton Farms spreads its wings with 2 DFW Airport stores

Stephanie Allmon Merry
Sep 4, 2026 | 2:39 pm
Bonton Farms DFW Airport
DFW Airport
Bonton Farms stand at DFW Airport

South Dallas nonprofit Bonton Farms is going international without straying too far from home. The organization is debuting two storefronts at Dallas Fort Worth International Airport: one that just opened and another coming this fall.

The larger Bonton Farms marketplace, a 2,895-square-foot space in Terminal A, quietly opened in mid-August.

A second, smaller 551-square-foot newsstand near the A-Pier will open in October, when the airport's A-Pier expansion is scheduled to open, a spokesperson says. (Exact date is still TBA.)

The shops are called, simply, "Bonton Farms" and are operated by Marshall Retail Group, a subsidiary of WHSmith North America, which is partnering with Bonton Farms on the airport concept.

According to a release, both stores will sell Bonton Farms products such as locally made honey, handmade jam, and goat-milk soap, along with apparel, merchandise, and products made by "Bontonpreneurs," the local entrepreneurs supported through the nonprofit's business-development programs.

Bonton Farms Bonton Farms' goods are now sold at DFW Airport Terminal A. Photo courtesy of Bonton Farms

The stores will also offer fresh grab-and-go food, including sandwiches, wraps, salads and sweet treats, as well as travel essentials and souvenirs and gifts.

The airport project was first announced in 2024 as a partnership between Bonton Farms, WHSmith, and DFW Airport. The plan called for Bonton Farms products to be sold alongside goods from other North Texas businesses, including Fort Worth's Sons Coffee, Lettuce Cook, and Pearl Honey Spreads.

Bonton Farms began in the Bonton neighborhood with a small beekeeping operation and has grown into a nonprofit farm, market and community hub. Its operations now include two farm sites, a coffeehouse, farmers market, preservatory and farm-to-table Market/Café, along with programs focused on workforce development, education, health and wellness, economic opportunity and access to fresh food.

"This opening represents an exciting milestone for Bonton Farms and the community we serve," says Mark Jones, President & CEO of Bonton Farms, in the release. "For the first time, our products and our story will reach travelers from around the world. Through this partnership with WHSmith North America, we're creating new opportunities to share the mission of Bonton Farms while generating additional support for programs that help our neighbors thrive."

The airport shops are designed to introduce Bonton Farms to travelers who may not otherwise encounter the organization or its products.

"This store isn't just retail space, it's a front door to our mission," says Kendra Charisse Smith, Director of Operations at Bonton Farms, who oversaw execution of the partnership. "From sourcing and packaging our products to meet the demands of a whole new scale of distribution, every step was about making sure Bonton Farms shows up authentically in one of the busiest airports in the world. This launch reflects the same care and intentionality we put into everything we do in South Dallas.”

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