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Fists Are Flying

Virgin America blasts Love Field gate study as 'fundamentally flawed'

Claire St. Amant
Apr 29, 2014 | 12:38 pm

The process to approve the Department of Justice's decision to award the open gates at Dallas Love Field to Virgin America could have been an easy one. And, in most cities, it probably would have been. But Dallas loves making mountains out of mole hills, and thus the city's perfunctory signing-off on a deal is cause for a principled stand.

What those principles are, exactly, isn't clear. But hell if the City of Dallas is going to welcome Virgin America with open arms. Instead, it is clinging to Southwest Airlines, which already controls 16 of the 20 gates at Dallas Love Field. Two more couldn't hurt, right?

Virgin America begs to differ. Following the April 28 transportation committee meeting in which LEK Consulting enthusiastically endorsed Southwest, Virgin released a statement, calling the study "fundamentally flawed":

The study asserts that new job creation and more fare competition for Dallas consumers are less important considerations than other criteria. The study claims Southwest and Virgin America would have the same impact on lowering fares — ignoring the monopoly position Southwest holds at Love. The study evaluates the three proposed airline schedules in a vacuum, not acknowledging that these are two gates in a 20-gate airport, of which Southwest controls 16 already.

LEK's glowing recommendation of Southwest doesn't square with the DOJ's decision to award Virgin the two open gates, and the city feels like it is stuck in the middle. The transportation committee has punted to the City Council for another briefing.

Meanwhile, Virgin is throwing around phrases like "legal precedent" and pointing out that when American Airlines previously subleased gates at Love Field, the agreement was approved without ever going before the City Council.

"Virgin America was designated by the DOJ for the award of these gates. Southwest’s and Delta’s bids were rejected by DOJ, given that Southwest would be consolidating its own monopoly and that Delta is not a low-fare airline and would not add much new service," the statement reads. "American’s lease agreement gives American the right to sublease its gates to 'any party' and requires the city to not 'unreasonably withhold or delay' approval of any sublease."

Virgin has already begun selling tickets for its new routes out of Love Field, which are scheduled to take off in October.

Virgin America is already selling tickets for new flights out of Love Field in October.

Virgin America airplane
Courtesy of Virgin America
Virgin America is already selling tickets for new flights out of Love Field in October.
unspecified
news/travel

major award

Las Colinas' Ritz-Carlton gains entry into elite club with Michelin Key

Eric Sandler
Sep 18, 2026 | 5:00 pm
Spa at Ritz-Carlton Dallas, Las Colinas
Photo courtesy of Ritz-Carlton
The lounge at the new Ritz-Carlton Spa in Las Colinas.

An iconic luxury retreat in Irving's Las Colinas district is one of seven Texas properties awarded a coveted Michelin Key this year. The Ritz-Carlton Dallas, Las Colinas — which was the Four Seasons prior to a multimillion dollar renovation and rebranding — joins several other Texas resorts to make this year's list, including:

  • Four Seasons Hotel Austin
  • The Frances Modern Inn (Austin)
  • Hotel 1928 (Waco)
  • Missing Hotel (Marble Falls)
  • Sophie’s Gasthaus (New Braunfels)
  • The Hotel Daphne (Houston)

In its entry on the Michelin website, the Guide’s inspectors admire the way The Ritz-Carlton's sprawling 400-acre retreat, complete with golf course, several hundred guest rooms, suites, and poolside villas "all but blend into a hilly Las Colinas landscape."

They add that although "golf is the draw, tennis and pickleball courts, three pools and a spa keep guests busy off the course."

Hotel representatives in a press release said they are honored to earn what they consider a "top-of-the-industry achievement" that is a "true testament to our ladies and gentlemen who work tirelessly to deliver unforgettable service."

"Following our massive property transformation," they add, "this accolade underscores our commitment to establishing a new benchmark for luxury hospitality here in North Texas."

Announced Friday, September 18, Michelin added 65 properties in America to its list of Key-worth stays, bringing the overall total to more than 350 hotels nationwide. Several Dallas-area hotels have previously been awarded keys, including last year's recipients Casa Duro on Greenville Avenue, Hotel Swexan in Uptown, Hotel Zaza in Uptown, and Rosewood Mansion on Turtle Creek, all of which received a one key ranking.

The Bowie House, Auberge Collection in Fort Worth maintained its two-key ranking from 2024.

The state’s only two key properties are the Commodore Perry Estate (Austin) and Hotel Emma (San Antonio). No properties in Texas hold three Michelin Keys.

Similar to the famous Michelin Stars awarded to restaurants, hotels may receive one, two, or three keys, which is defined as follows:

  • One Michelin Key for hotels that offer "very special" stays with service that "provides significantly more than similarly priced establishments."
  • Two Michelin Keys for "exceptional stays" where memorable guest experiences are "always guaranteed" with a special emphasis on the hotel's design or architecture.
  • Three Michelin Keys for hotels that provide "extraordinary stays" for "the ultimate in comfort and service, style and elegance."
hotels awards michelin keys las colinas
news/travel
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