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Airport News

Dallas-Fort Worth's 2 major airlines suspend alcohol service on flights

Teresa Gubbins
Jun 1, 2021 | 1:54 pm
United Airlines flight attendant stewardess cabin customer
This is how you're supposed to behave.
Photo courtesy of United Airlines

Two DFW airlines are suspending alcohol service on flights: Dallas-based Southwest Airlines and Fort Worth-based American Airlines have both placed a delay on alcohol service, following an increase in bad behavior on planes and inside airports.

The airlines initially stopped alcohol service in March 2020, in response to the COVID-19 pandemic, to limit interaction between customers and airline personnel.

Southwest had plans to reinstate alcohol service in July but decided to delay the reinstatement.

"Given a recent uptick industry-wide of incidents inflight involving disruptive passengers, we're pausing previously announced resumption of alcohol service onboard," said a Southwest spokesman. "We realize this decision will be disappointing for some Customers, but we feel it to be the right decision now in the interest of Safety and comfort of all onboard."

They're still moving forward with expanding their onboard selection but only soft drinks and coffee.

According to CNN, American Airlines sent a memo to its flight attendants that said that having to enforce face masks was a factor, stating, "Over the past week we've seen some of these stressors create deeply disturbing situations on board aircraft. American Airlines will not tolerate assault or mistreatment of our crews."

American Airlines' alcohol service will remain suspended through September 13, which is the end date for the Transportation Security Administration's mandate requiring masks on all travelers in airports, airplanes, terminals, trains, buses, and boats. It was originally supposed to end on May 11 but the TSA extended it to September.

A representative from the flight attendants' union told the Associated Press that there were 477 incidents of misconduct by passengers on Southwest planes between April 8 and May 15.

Among the worst was an episode in California when a passenger punched a flight attendant while on a California flight on May 23. The altercation was caught on video, showing 28-year-old Vyvianna Quinonez punch the flight attendant in the mouth before another male passenger intervened.

According to Yahoo, Quinonez repeatedly ignored standard in-flight instructions and became verbally and physically abusive upon landing. The flight attendant lost two teeth.

Another incident took place on May 25 at Dallas-Fort Worth Airport, also caught on video, in which a woman trying to get on a flight screamed at police and demanded to speak to the "manager of the fucking airport."

Terre Ann Bluse, 62, of Carson, Washington, was arrested on charges of resisting arrest, search or transport, possession of marijuana under two ounces, possession of a dangerous drug, and public intoxication.

According to the police report, she tried to rush the doors of an American Airlines flight after she was denied boarding. American Airlines staff tried to stop her and another passenger pushed her away, causing her to trip and fall.

She also shouted to other passengers that she had been choked and urged them to videotape her arrest. Officers had to pick her up by her feet and shoulders to get her into a police car.

cocktails transportation
news/travel

Shopping for a cause

Dallas nonprofit Bonton Farms spreads its wings with 2 DFW Airport stores

Stephanie Allmon Merry
Sep 4, 2026 | 2:39 pm
Bonton Farms DFW Airport
DFW Airport
Bonton Farms stand at DFW Airport

South Dallas nonprofit Bonton Farms is going international without straying too far from home. The organization is debuting two storefronts at Dallas Fort Worth International Airport: one that just opened and another coming this fall.

The larger Bonton Farms marketplace, a 2,895-square-foot space in Terminal A, quietly opened in mid-August.

A second, smaller 551-square-foot newsstand near the A-Pier will open in October, when the airport's A-Pier expansion is scheduled to open, a spokesperson says. (Exact date is still TBA.)

The shops are called, simply, "Bonton Farms" and are operated by Marshall Retail Group, a subsidiary of WHSmith North America, which is partnering with Bonton Farms on the airport concept.

According to a release, both stores will sell Bonton Farms products such as locally made honey, handmade jam, and goat-milk soap, along with apparel, merchandise, and products made by "Bontonpreneurs," the local entrepreneurs supported through the nonprofit's business-development programs.

Bonton Farms Bonton Farms' goods are now sold at DFW Airport Terminal A. Photo courtesy of Bonton Farms

The stores will also offer fresh grab-and-go food, including sandwiches, wraps, salads and sweet treats, as well as travel essentials and souvenirs and gifts.

The airport project was first announced in 2024 as a partnership between Bonton Farms, WHSmith, and DFW Airport. The plan called for Bonton Farms products to be sold alongside goods from other North Texas businesses, including Fort Worth's Sons Coffee, Lettuce Cook, and Pearl Honey Spreads.

Bonton Farms began in the Bonton neighborhood with a small beekeeping operation and has grown into a nonprofit farm, market and community hub. Its operations now include two farm sites, a coffeehouse, farmers market, preservatory and farm-to-table Market/Café, along with programs focused on workforce development, education, health and wellness, economic opportunity and access to fresh food.

"This opening represents an exciting milestone for Bonton Farms and the community we serve," says Mark Jones, President & CEO of Bonton Farms, in the release. "For the first time, our products and our story will reach travelers from around the world. Through this partnership with WHSmith North America, we're creating new opportunities to share the mission of Bonton Farms while generating additional support for programs that help our neighbors thrive."

The airport shops are designed to introduce Bonton Farms to travelers who may not otherwise encounter the organization or its products.

"This store isn't just retail space, it's a front door to our mission," says Kendra Charisse Smith, Director of Operations at Bonton Farms, who oversaw execution of the partnership. "From sourcing and packaging our products to meet the demands of a whole new scale of distribution, every step was about making sure Bonton Farms shows up authentically in one of the busiest airports in the world. This launch reflects the same care and intentionality we put into everything we do in South Dallas.”

charity dfw airport nonprofits bonton farms airport
news/travel

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