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Airport News

Eatzi's Market opens at DFW Airport with a first: an in-house bar

Teresa Gubbins
Oct 5, 2023 | 4:42 pm
eatzi's

eatzi's

eatzis.com

A new location of Eatzi’s Market & Bakery, the Dallas-based market specializing in chef-crafted fare, has opened in an unusual setting: Dallas Fort Worth International Airport.

The new location is in Terminal D, the international terminal which is also famous for its portfolio of foodie-level eateries.

Created by Philip Romano in 1996, Eatzi’s Market & Bakery is a European-style market featuring chef-crafted meals prepared from scratch in an open, exhibition kitchen. There are now seven North Texas locations, including this newly debuted DFW International Airport Market.

The location has been underway since 2019, after being postponed during the pandemic, and is actually coming in earlier than the initial 2025 opening anticipated.

The location comes with a point of distinction: It's the first Eatzi’s to come with a full bar.

But that's not even the most exciting innovation. According to the release, the most exciting innovation is the incorporation of “Just Walk Out” (JWO) technology from Amazon, which allows customers to make their purchases without going through a traditional checkout line.

Guests can insert their card or use Amazon One palm technology upon entering the market; select their items; and simply walk through the exit gate. Highly calibrated cameras and sensors track the customer’s journey and automatically charge for the items taken.

Eatzi's CEO Adam Romo notes that the system even discerns if you put an item back.

“It’s amazing what technology can do these days, and DFW International was a perfect setting for us to bring this level of convenience to our customers,” says Eatzi's CEO Adam Romo in a statement. “These sensors are so advanced that they can register those last-minute decisions with no hiccups, allowing guests to put back a croissant and go for a cookie instead with no hassle.”

The Eatzi’s Market & Bakery Terminal D Extension location will be open daily from 5 am–midnight, though hours may vary.

They'll feature items for breakfast, lunch, or dinner, including customizable sandwich options, a nod to the create-your-own sandwich bar at the flagship store on Oak Lawn Avenue. Other offerings will include grab-and-go sandwiches, salads, meat & cheese trays, and sushi.

“We’re so proud that our doors are officially open to travelers at Dallas Fort Worth International Airport,” Romo said. “Our team has persevered through the challenges of COVID-19 and beyond to bring this market to fruition. We are excited to share a sampling of our chef-crafted meals with visitors from all parts of the world without leaving our Texas roots, bringing both classic and cutting-edge elements alongside our signature scratch-made fare.”

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Pack Your Patience

DFW declared No. 2 worst airport for flight delays and cancellations

Amber Heckler
Nov 5, 2026 | 9:30 am
Dallas Fort Worth International Airport
Photo by Izyan Sultanali on Unsplash
DFW International also ranks as the second-worst airport for flight disruptions over the holiday travel season.

Ahead of the busy holiday season, North Texans should budget extra time into their travel plans before flying out of the metro's bustling Dallas Fort Worth International Airport.

DFW was just declared the No. 2 worst airport in the nation for flight disruptions by consumer review platform ConsumerAffairs, which analyzed the rates of moderate and severe delays, diversions, and cancellations at the 29 biggest U.S. airports. DFW also appeared as the No. 2 worst airport where holiday travel causes the biggest disruptions.

Ronald Reagan Washington National Airport in Arlington, Virginia led the nation as the No. 1 worst airport overall — the only airport deemed more disruptive than DFW.

Unlike many other airports on the list that experience high cancellation rates, the report revealed DFW's biggest issue is its high volume of flight delays. DFW has the No. 1 highest moderate delay rate out of all the airports examined, with more than a quarter of all flights (25.18 percent) delayed by 15 minutes and up to three hours.

"It’s the kind of delay that eats into your day without necessarily blowing up your whole trip," the report's author wrote.

Nearly two percent of all flights are delayed over three hours, making DFW the fifth worst airport for severe delays. However, the study says there is a silver lining for travelers saddled with severe disruptions.

"DFW offered more scheduled backup flights to the same destination than many of the other airports on this list, giving travelers a decent shot at rebooking if a flight fell through," the report said.

These are the cancellation and diversion rates at DFW, per the report:

  • Cancellation rate: 2.31 percent
  • Diversion rate: 0.29 percent
  • Average same-day flights to the same destination: 3.95
  • Cancellations that were the last flight of the day to that destination: 24.88 percent
Flying at DFW will be even more stressful during the holidays, as 30 percent of flights will suffer from disruptions during the Thanksgiving and winter holiday travel periods — starting the Tuesday before Thanksgiving through the Monday after, and again from December 18 to January 5.

DFW has the eighth highest holiday disruption rate out of the biggest airports, and the fifth highest holiday severe delay rate. Put some padding on your itinerary, because about 2.5 percent of all flights will be delayed more than three hours during the holidays.

In ConsumerAffairs' separate list of the worst medium-sized airports, Dallas Love Field landed as the 15th worst out of 32 U.S. airports. About 22 percent of all flights at DAL experience moderate delays — the No. 1 highest rate in this category — and 1.07 percent are severely delayed.

Additionally, over 26 percent of all DAL flights will be disrupted during the holiday travel season, and two percent of flights will experience severe delays.

The top 10 worst U.S. airports for delays and cancellations are:

  • No. 1 – Ronald Reagan Washington National
  • No. 2 – Dallas Fort Worth International
  • No. 3 – Newark Liberty International
  • No. 4 – Miami International
  • No. 5 – Philadelphia International
  • No. 6 – Fort Lauderdale-Hollywood International
  • No. 7 – LaGuardia
  • No. 8 – Tampa International
  • No. 9 – Washington Dulles International
  • No. 10 – George Bush Intercontinental

Surprisingly, Los Angeles International Airport landed as the best major U.S. airport for avoiding travel disruptions. Phoenix Sky Harbor International (No. 2) and Seattle-Tacoma International (No. 3) round out the top three best airports for on-time travel.

The report offers the following suggestions to help anxious travelers avoid flight disruptions: look into travel insurance to protect against delays or cancellations; look for nonstop flights; or book flights with earlier departure times on an airline with multiple departures to your destination.

For flights that do get delayed or cancelled, travelers need to "act fast" to rectify their situation, says Jennifer Rykaczewski, the CEO of nonprofit consumer advocacy organization Affordable Skies.

"In the first 10 minutes, open the airline app, see whether you have already been rebooked and search for acceptable alternatives," Rykaczewski said. "Throughout the process, save any documentation of the delay or cancellation, plus receipts for meals or hotels, in case you need it for an insurance claim later."

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