Dallas Love Field airport relocates rideshare area to cut congestion
To cut back curbside congestion at its terminal, Dallas Love Field is relocating the pick-up area for rideshare, app-based rides, and taxis.
Services including app-based rideshares (Lyft, Uber, and Wingz) taxis, peer-to-peer luxury vehicles, and limousines for hire will all be relocated from the airport's lower-level roadway to the adjacent Garage B’s Level One. (Alto is the exception; according to a spokesperson, the company won the right to do curbside pick-up at the airport and will not be moving to the garage.)
The change will go into effect Thursday, September 14, 2023.
Passengers seeking app-based rideshare, taxi, peer-to-peer luxury vehicle, and black car/limousine pick-ups will be directed to the south end of level one in Garage B.
Transportation network drivers will only be allowed to stage and pick up passengers on the south end of level one in Garage B.
Repeat violations will result in penalties.
DART and all shuttle buses will continue to pick up and drop off on the lower-level roadway in designated areas only.
Passenger vehicles will not be allowed to park in the designated TNC area on level one in Garage B. (Approximately half of level one will still be available for public use.)
Passengers requiring special assistance will continue receiving prearranged accommodation for their pick-ups.
Love Field undertook an eight-month long project to repurpose existing parking spaces on the first level of Garage B to create pick-up areas and install driveways, LED lighting, wayfinding signs, security cameras, striping and signage.
In an effort to streamline operations, the Department of Aviation analyzed multiple locations to relocate the pick-up area. Garage B was determined to be the most efficient location due to the flexibility it offers for TNC operations and the comparative ease with which the solution could be implemented.