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stellar superhosts

Rockport coastal condo sails to top of 2023's most hospitable Texas Airbnb list

Amber Heckler
Jul 21, 2023 | 12:00 pm
Rockport Reel Paradise Doug and Sandy Airbnb best hosts in Texas
Photo courtesy of Airbnb

Doug and Sandy, a Rockport couple who've been Airbnb-ing their condo since 2021, have been crowned the most hospitable hosts in Texas in Airbnb's nationwide report in 2023.

They received the award thanks to their 100 percent five-star ratings for top-tier cleanliness, check-in policies, and excellent communication skills at their Reel Paradise 507 condo. The couple has over 400 raving reviews between all three of their Rockport listings.

"Host hospitality can take many forms – a spotless listing, a quick response to a guest need, a seamless and straightforward check-in process that makes kicking off a vacation easy, and going above and beyond to prioritize health and safety," the report says. "Superb Hosts have always been what sets staying in an Airbnb apart from other travel experiences and it starts with the hospitality they provide their guests."

In their day-to-day lives outside of being Superhosts, Sandy is a special education teacher in Corpus Christi, while Doug is retired. The couple previously lent their condo to their friends and acquaintances prior to making the decision to list it on Airbnb.

"After a year of that and [those friends] telling us how wonderful it was we decided we could make more money and support our retirement by doing Airbnb," the couple said in a release.

Their breathtaking waterfront condo is an appealing getaway from Dallas' busy city living. The charming one-bedroom, two-bathroom home can accommodate up to four guests for a relaxing vacation with stunning panoramic views of Little Bay.

Rockport Reel Paradise Doug and Sandy Airbnb best hosts in Texas Watch dolphins from the deck. Photo courtesy of Airbnb

The listing says the condo is "perfect for outdoor enthusiasts," who can dock their own boat at one of the eight private boat docks offered on the property at no extra charge. Other outdoor recommendations include dolphin watching and fishing from the wraparound back porch, or kayaking to Rockport Beach.

With a typical price of $240 a night and being booked out until late August, it's safe to say this cozy condo is in high demand with Texans yearning for a beach trip.

Doug and Sandy said in the report that they don't just treat the money they make from their Airbnb as passive income, but as ways to improve experiences for their guests.

“We work hard to ensure we offer an experience that makes our guests want to return," they said. "We are constantly maintaining and upgrading. We don’t want our guests to arrive and feel they need to go to the store to get supplies that may be missing or forgotten at home (phone chargers, spices, cooking equipment, charcoal and grill supplies, plenty of towels, beach chairs and toys, plenty of coffee and tea selections).”

True Texas hospitality is not lost on Doug and Sandy. The couple added that they always try and meet their guests in person during their stay, as they only live 10 minutes from their Airbnb properties.

More information about Doug and Sandy's Rockport properties can be found on their host profile, and the full report of the best Airbnb hosts around the country can be found on news.airbnb.com.

Rockport Reel Paradise Doug and Sandy Airbnb best hosts in Texas
Photo courtesy of Airbnb

Have a drink and enjoy the sunset from the back porch at Reel Paradise 507.

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Pack Your Patience

DFW declared No. 2 worst airport for flight delays and cancellations

Amber Heckler
Nov 5, 2026 | 9:30 am
Dallas Fort Worth International Airport
Photo by Izyan Sultanali on Unsplash
DFW International also ranks as the second-worst airport for flight disruptions over the holiday travel season.

Ahead of the busy holiday season, North Texans should budget extra time into their travel plans before flying out of the metro's bustling Dallas Fort Worth International Airport.

DFW was just declared the No. 2 worst airport in the nation for flight disruptions by consumer review platform ConsumerAffairs, which analyzed the rates of moderate and severe delays, diversions, and cancellations at the 29 biggest U.S. airports. DFW also appeared as the No. 2 worst airport where holiday travel causes the biggest disruptions.

Ronald Reagan Washington National Airport in Arlington, Virginia led the nation as the No. 1 worst airport overall — the only airport deemed more disruptive than DFW.

Unlike many other airports on the list that experience high cancellation rates, the report revealed DFW's biggest issue is its high volume of flight delays. DFW has the No. 1 highest moderate delay rate out of all the airports examined, with more than a quarter of all flights (25.18 percent) delayed by 15 minutes and up to three hours.

"It’s the kind of delay that eats into your day without necessarily blowing up your whole trip," the report's author wrote.

Nearly two percent of all flights are delayed over three hours, making DFW the fifth worst airport for severe delays. However, the study says there is a silver lining for travelers saddled with severe disruptions.

"DFW offered more scheduled backup flights to the same destination than many of the other airports on this list, giving travelers a decent shot at rebooking if a flight fell through," the report said.

These are the cancellation and diversion rates at DFW, per the report:

  • Cancellation rate: 2.31 percent
  • Diversion rate: 0.29 percent
  • Average same-day flights to the same destination: 3.95
  • Cancellations that were the last flight of the day to that destination: 24.88 percent
Flying at DFW will be even more stressful during the holidays, as 30 percent of flights will suffer from disruptions during the Thanksgiving and winter holiday travel periods — starting the Tuesday before Thanksgiving through the Monday after, and again from December 18 to January 5.

DFW has the eighth highest holiday disruption rate out of the biggest airports, and the fifth highest holiday severe delay rate. Put some padding on your itinerary, because about 2.5 percent of all flights will be delayed more than three hours during the holidays.

In ConsumerAffairs' separate list of the worst medium-sized airports, Dallas Love Field landed as the 15th worst out of 32 U.S. airports. About 22 percent of all flights at DAL experience moderate delays — the No. 1 highest rate in this category — and 1.07 percent are severely delayed.

Additionally, over 26 percent of all DAL flights will be disrupted during the holiday travel season, and two percent of flights will experience severe delays.

The top 10 worst U.S. airports for delays and cancellations are:

  • No. 1 – Ronald Reagan Washington National
  • No. 2 – Dallas Fort Worth International
  • No. 3 – Newark Liberty International
  • No. 4 – Miami International
  • No. 5 – Philadelphia International
  • No. 6 – Fort Lauderdale-Hollywood International
  • No. 7 – LaGuardia
  • No. 8 – Tampa International
  • No. 9 – Washington Dulles International
  • No. 10 – George Bush Intercontinental

Surprisingly, Los Angeles International Airport landed as the best major U.S. airport for avoiding travel disruptions. Phoenix Sky Harbor International (No. 2) and Seattle-Tacoma International (No. 3) round out the top three best airports for on-time travel.

The report offers the following suggestions to help anxious travelers avoid flight disruptions: look into travel insurance to protect against delays or cancellations; look for nonstop flights; or book flights with earlier departure times on an airline with multiple departures to your destination.

For flights that do get delayed or cancelled, travelers need to "act fast" to rectify their situation, says Jennifer Rykaczewski, the CEO of nonprofit consumer advocacy organization Affordable Skies.

"In the first 10 minutes, open the airline app, see whether you have already been rebooked and search for acceptable alternatives," Rykaczewski said. "Throughout the process, save any documentation of the delay or cancellation, plus receipts for meals or hotels, in case you need it for an insurance claim later."

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