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Weather News

With freeze and power outage behind us, Dallas' next hurdle is water

Teresa Gubbins
Feb 18, 2021 | 4:59 pm
now in Houston January 2014 ice on pipe
This pipe definitely has a problem.
Photo by Nokyunganaja/Statigram

As the winter storm thaws, the next hurdle for Dallas-Fort Worth is water supply.

Nevermind that many cities in the DFW area are under notice to boil water before using. This is about bursting pipes.

Dallas Water Utility told WFFA that, as of February 17, they had responded to more than 1,000 burst pipes.

Water inside the pipe freezes, which causes the pipe to burst. Once the water is no longer frozen, you get flooding. (Reddit has a scary-looking photo of an apartment building that's drenched.)

Pipes are supposed to be buried beneath the frost line, an invisible line that indicates how deep groundwater is expected to freeze. In Texas, pipes are generally buried anywhere from 1 to 2 feet, which under normal winter conditions would not pose a threat. Unfortunately, this was not a normal winter storm.

If you think you have a problem, go ahead and call a plumber (especially since they're backed up and you may wait a few days). But if you don't know, here's a checklist on what you can do to find out.

How to tell if your pipes are frozen

  • Look around faucets and other plumbing (toilet, washing machine) for drips or areas that are wet such as damp drywall, rings on the ceiling, and pooled water.
  • Look in unexpected areas of your home that are unheated such as crawl spaces, attics, and garages are particularly susceptible to freezing.
  • Check if your plumbing is working normally. If the water isn't running or if it has an odor or discoloration, that's a sign a pipe may have burst.
  • Check your water meter. If it shows movement and you're not running any water fixtures, that's also a sign a pipe may have burst.

If you find evidence that your pipes have burst, then you're advised to shut off the water at that location, or else shut it off at the main valve, to prevent further expensive damage.

How to access your water meter

Water meters in DFW are usually located near the curb in front of your house, with a direct line that connects to your outside faucet. So look in the vicinity of your outside faucet.

The meter is underground and can be spotted by its heavy, round manhole-style lid (usually marked "water").

You can use a screwdriver or other large metal rod, but there's a spring underneath the lid that you need to unlatch, just like a doorknob, and water meter keys have a little notch that works perfectly.

Hardware stores sell water meter keys specifically designed to remove the lid. There's one kind that looks like a giant, old-fashioned skeleton key; the other is a long bar shaped like a T.

How to shut off your water

If your leak is specific to one area such as your toilet, there are mini-valves where you can shut off the water supply just for that one area.

If your problem is bigger, you'll want to shut off the main valve. Texas Green Plumbing has a helpful video by Roger Wakefield showing how to do it.

Then it's just wait for the plumber to arrive.

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Deep Ellum news

Law enforcement to beef up in Deep Ellum following Halloween shootings

Associated Press
Christina Hughes Babb
Nov 2, 2026 | 5:46 pm
Police light
Photo by Scott Rodgerson on Unsplash
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Law enforcement will beef up its presence in a Dallas entertainment district where several deadly shootings occurred over the weekend, federal authorities announced Monday, November 2 as they joined elected officials nationwide in decrying gun violence in popular public places.

Across the country, numerous mass shootings on Halloween weekend left at least 10 people dead and dozens more injured. In Dallas, three shootings in Deep Ellum, a neighborhood of music and restaurants, left four people dead and 15 injured over the span of an hour and 15 minutes early Sunday.

“Everyone deserves the freedom to walk down the street, to celebrate a fun night out during our nation’s holidays and to simply exist in public without fear for their safety or their children’s safety,” Ryan Raybould, U.S. attorney for the northern district of Texas, said at a news conference.

Many shootings occurred around gathering spots during the confluence of what might be one of the last spells of warm weather this year that drew large crowds outside on Halloween, which this year happened to fall on a weekend.

As investigators continued to look for suspects and the motives behind the shootings, word spread of even more mass violence over the weekend. Two separate shootings occurred in Birmingham, Alabama, after the annual “Magic City Classic” college football game Saturday night. And police in college towns reported shootings in their nightlife districts where annual Halloween gatherings are popular, including in Fayetteville, Arkansas; Newark, Delaware; Bloomington, Illinois; and Bloomington, Indiana.

'The violence has to end'
Dallas Police Chief Daniel Comeaux said police are pursuing leads on possible suspects in the Deep Ellum shootings, which he called “senseless” and the result of arguments. It's undetermined if the shootings were related.

Comeaux and Raybould were joined by others at a news conference to announce “Operation Deep Cover,” a federal and local law enforcement response to gun violence in Deep Ellum.

Raybould said one man who allegedly wore a ski mask and pointed a loaded gun in the direction of a crowd in Deep Ellum was charged with being a felon in possession of a firearm.

The entertainment district experienced deadly violence earlier this year. Two people were fatally stabbed outside a nightclub in February, and a security guard was shot and killed while trying to break up a fight inside a nightclub in May. Among nonfatal shootings, five people were wounded outside of a sports bar in May, police said.

“The violence has to end, and it will end,” Raybould said. “I’m tired of reading the news stories.”

Operation Deep Cover
Both uniformed and plain clothes police will cover Deep Ellum, according to a release from the U.S. Department of Justice. The DOJ says uniformed officers will provide a visible presence to deter violence, while the others blend in with the public but will operate alongside them. Those who would commit crimes will not know when they're being watched or who is watching.

Operation Deep Cover, according to the DOJ will:

  • Increase resources: Devote more federal, state, and local law enforcement resources to Deep Ellum.
  • Strengthen coordination: Establish a direct line of communication with DPD for crimes in Deep Ellum, with monthly meetings led by the Chief of Violent Crime.
  • Prosecute aggressively: Pursue drug and firearm offenses aggressively.
  • Prioritize federal prosecution: Bring cases federally wherever the facts and law support federal charges.
  • Review past cases: Review cases from 2024 to the present and charge federal offenses where the evidence supports charges.
  • Dedicate intake team: Work with Dallas County through an intake team led by Assistant United States Attorneys Jeremy Fugate and Caroline Poore from the Violent Crimes Section to help ensure that no eligible case is overlooked.

Operation Deep Cover will involve FBI, ATF, DEA, the U.S. Marshals Service, Texas Department of Public Safety and the Dallas Police Department.

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