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    Clickin' Pretty

    New Dallas site takes the pain out of booking beauty appointments

    Whitney Harris
    Apr 14, 2014 | 9:05 am

    Unless you have a standing appointment at your preferred salon, finding an empty slot on the fly can be quite an undertaking. When your hair needs straightening or your brows need taming, time is of the essence, and calling around for an appointment can be maddening.

    To make things a little more sane, BeautyBooked has just launched the Dallas platform of its e-booking site, with about 50 local salons and spas in the system and more being added every week.

    It’s like Expedia or Opentable but for grooming, with the added bonus of knowing that each venue has been vetted by a team of experts.

    Founded in 2012 by New Yorkers Hillary Hutcheson and Ritika Gill, the former L’Oréal brand managers had grown tired of wasting lunch breaks calling local salons and being placed on hold. So they took matters into their own manicured hands and came up with the idea for a website that would make snagging an appointment simple and straightforward.

    To be sure, the beauty booking business was a fairly tough nut to crack given that every salon has its own system – and likes to keep it that way. But Hutcheson and Gill — with MBAs from London Business School and Cornell, respectively — came up with their own method for digitizing appointment availability.

    Members can search by service type or salon and then refine the results based on price and location. You might come up with Chad Rookstool if all you need is a haircut downtown. Or The Pretty Kitty in you want to be waxed in Uptown.

    It’s like Expedia or Opentable but for grooming, with the added bonus of knowing that each venue has been vetted by a team of experts. Members earn points for each appointment, which add up to free products or services. What’s more, there are a handful of brand-new features rolling out, including same-day appointments, at-home services, complimentary upgrades and gift cards to share the beauty wealth.

    If your usual spa or salon is in the system, you’re golden. (Never have to deal with that gum-snapping receptionist who stops answering the phone after 4 o’clock again.) Or you might end up discovering a new hair stylist you really click with.

    Schedule an appointment at Chad Rookstool Salon via BeautyBooked.

    Photo by Mariel Garza Photography
    Schedule an appointment at Chad Rookstool Salon via BeautyBooked.
    unspecified
    news/fashion
    news/innovation

    RETAIL WATCH

    Texas AG Ken Paxton opens investigation into fast-fashion giant Shein

    Brandon Watson
    Dec 3, 2025 | 2:19 pm
    SHEIN pop-up
    Photo courtesy of SHEIN
    Shein is now under investigation from the Texas Attorney General.

    Critics of fast fashion have found a strange bedfellow in Ken Paxton. The Texas Attorney General announced December 1 he would investigate online retailer Shein for alleged unethical labor practices and unsafe consumer products.

    According to a release from Paxton’s office, the inquiry aims to find out if Shein’s “supply chain and manufacturing practices violate Texas law by using toxic or hazardous materials, misleading consumers about product safety, and misleading consumers about ethical sourcing.” The probe will also look into the corporation’s data collection and privacy practices.

    In a statement, Paxton put a partisan spin on the investigation.

    “Safe, non-toxic material and products are another key ingredient to [Secretary of Health and Human Services Robert F. Kennedy Jr.’s] Make America Healthy Again movement,” said Paxton in the release. “Any company that cuts corners on labor standards or product safety, especially those operating in foreign nations like China, will be held accountable.”

    Paxton’s move unexpectedly aligns the AG with environmental watchdogs. Nonprofit Yale Climate Connections has long sounded the alarm about the Singapore-based e-tailer, calling it one of the world’s biggest polluters. Paxton has long railed against climate change regulations and sued the Biden administration several times to block emissions rules.

    The investigation is part of a larger Republican crackdown on Chinese consumer products. On Capitol Hill, lawmakers are debating new restrictions on Shenzhen-based aerial drone maker DJI, and Senator Tom Cotton has called for investigations of “Communist Chinese” companies Shein and Temu. The September Texas vape ban specifically banned disposable e-cigarettes manufactured in the country.

    In a statement emailed to multiple media outlets, Shein said it would comply with Paxton’s investigation.

    “Shein takes these concerns seriously and is fully committed to cooperating,” a spokesperson said. “Our mission — to provide affordable, fashionable products to customers around the world — is underpinned by a dedication to safety, compliance, and respect for human rights.”

    The controversy will likely have little effect on Shein’s popularity with Zoomers. The company snagged an estimated $38 billion in sales in 2024 and has an average of 24.7 million active app users each month.

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    news/fashion
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