Back in business

How to shop retail to-go at these popular Dallas malls and shopping centers

NorthPark has designated areas for curbside pickup.

Courtesy of NorthPark Center

Per Gov. Greg Abbott’s plan to restart the economy while still working to limit the spread of COVID-19, many Texas stores are introducing “retail-to-go” operations beginning Friday, April 24.

As outlined by the Texas Department of State Health Services, this allows stores to resume business in a limited capacity by providing customers with services such as curbside and socially distanced to-go pickup and no-contact home deliveries of merchandise ordered online or over the phone.

The format closely resembles that of restaurant takeout, with details varying by store. Dallas-based Half Price Books, Neiman Marcus, and Last Call stores are now offering curbside pickup at all Texas locations. At area shopping malls, participation varies by retailer and is expected to change by the day.

Here's how some of Dallas' favorite shopping destinations are doing it. (We will add to the list as more announce their plans.)

NorthPark Center
Design Within Reach, GameStop, and Williams Sonoma are just a few of the retailers now offering to-go services at NorthPark. Signage has been placed around the shopping complex to direct customers to designated pick-up locations, located in four color-coded parking lots. Upon arrival, you’ll call the store to confirm your arrival and an employee will deliver your purchase to the backseat or trunk of your vehicle.

Galleria Dallas
A limited number of stores and restaurants are currently participating in curbside pickups. These include Louis Vuitton, Bachendorf’s, and Nordstrom. Employees are required to wear masks and gloves and are screened for coronavirus before entering the building. Customers picking up orders are asked to follow signs directing them to the retail to-go pickup area located in front of the Westin Hotel. Three lanes will be set up for to-go service between the hours of 12 and 6 pm.

Highland Park Village
Nearly 15 boutiques — Alice + Olivia, Hadleigh’s, Miron Crosby, and Veronica Beard, to name a few — are offering retail to-go with additional stores planning to reopen next week, they say. Days and hours of operation vary by store with several open by appointment only. All shops are abiding by the state’s guidelines, which prohibit customers from entering storefronts and call for minimal physical contact while exchanging merchandise and processing payments.

Legacy West
Legacy West tenants are getting creative with their retail to-go services. Neighborhood Goods is offering same-day contactless store pickup for orders purchased online before 4 pm, while Rustic Cuff is experimenting with “drive-thru shopping” for a limited time. From 2 to 6 pm on Saturday, April 25, customers can drive up to Rustic Cuff, make their selection from a menu of gift sets, and pay via credit card before continuing on their way. Timeless Watches, Barnes & Noble, and Pockets have also reopened, with more stores expected to follow in coming weeks.

West Village
Stores are gradually reopening at the West Village in Uptown. For daily updates, keep an eye on the shopping center’s social media. Y&I Clothing Boutique is the latest store to open for curbside pickup and is currently offering face masks for $12 — or free with a $100 online purchase and code MYMASK.

The Shops at Park Lane
Bloomingdale’s Outlet, DSW, Old Navy, and Saint Bernard are among the shops now open for to-go. Schedules and ordering details vary by retailer. Check here for hours, ordering details and special promotions. For those who aren’t fans of online shopping, Bloomingdale’s Outlet is offering a virtual personal shopping experience by appointment only.

The Shops at Legacy
Mia Fiori, Joni's Boutique, Drybar, Y&I Clothing Boutique, Ella Bleu, and Scout & Molly's Boutique are among the stores offering curbside pickup. For those who need hair color help, Madison Reed is doing online orders and delivering coloring kits. Check the website for retail options, hours, promotions, pickup instructions, and more.

shopping where-to-shop

Shopping News

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Thrifted Threads

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With the holidays on the horizon, shopping is on the rise. This November edition of Where to Shop, CultureMap's monthly roundup of new shops, sales, and alternative shopping, has five unique new openings, ranging from fashion to skin care to sports apparel.

The roundup also includes two non-traditional entries, including a new benefits program at an area mall, and a place to get your passport — in case you're planning on shopping abroad.

Here's where to shop in Dallas for November:

Baseballism
Baseball camp that transformed into an off-field baseball clothing brand is now open at Allen Premium Outlets. The store offers baseball-themed clothing, hats, and accessories. Their collection features collaborations with several big league names, including MLB, Babe Ruth, Vin Scully and Field of Dreams. Caps and hoodies are especially popular items, such as the Junior's Silhouette for $36 or the short Sleeve Yankees hoodie for $79.

Firewheel Town Center
Garland shopping center is in the giving spirit with its latest Shop, Dine & Save program. Visitors can shop or dine at select stores, including Buckle, DSW, and Razzoo's, Ferah Tex-Med Kitchen, and receive a $25 Simon giftcard when they spend $150 or more. To get the giftcard, receipts have to be shown at the mall management office and include at least one shop and one restaurant from the same day. The special lasts through November 27.

Hill House
Originally a bedding company that launched in 2016, Hill House has extended their collection to offer home, accessories, baby & kids, bridal, and apparel. They opened a location in NorthPark Center at the end of October — their first in Texas and only their fifth store. Hill House is best known for the "Nap Dress," a flowing dress made for day or night wear. There's also a short version of the dress, such as the Scarlett Long Sleeve Mini, a plaid dress for $188. Just in time for season, they've launched holiday pajamas, featuring pajama sets, robes, and children's sets.

Glossier
Skincare, beauty, and fragrance concept just opened a 1,000 square-foot store at NorthPark Center, featuring its trademark whimsical displays that one might mistake for an art supply or paint store. They sell fragrances, scented skin creams, balms, cleansers, moisturizers, makeup, eyelash curlers, and other beauty products, a little on the pricey side, but they make the shopping experience fun with an immersive shopping experience. That stuff doesn't come for free. This is their 12 location in the U.S., joining Atlanta, Boston, Brooklyn, Chicago, DC, Las Vegas, London, Los Angeles, NYC, Philadelphia, and Seattle.

Rally House
Sports apparel chain opened a location at Rockwall Crossing Shopping Center in Rockwall, with merchandise — headwear, accessories, collectibles — dedicated to Dallas-area teams including Dallas Cowboys, Texas Rangers, Dallas Stars, and college teams like the Texas Longhorns, Texas Tech Red Raiders, and Texas A&M Aggies. They also offer locally-themed apparel and accessories that celebrate Dallas destinations and landmarks, such as an Uscape Pom Mens Knit Hat with a graphic of the Dallas skyline for $30 or a long sleeve Dallas sweatshirt for $42. This is the 22nd location in Dallas-Fort Worth.

Thrifted Threads
Houston-based vintage clothing reseller just made its debut in Deep Ellum at 2646 Main St. #620, next to Vidorra. Thrifted Threads was founded by Laith Awad, who began reselling clothes in 2017, initially as an online store until he opened a location in 2022 in Houston's Montrose District when he was only 18. He opened a second store in College Station in 2023. Deep Ellum is the third. They're known vintage apparel from jerseys to sweatshirts and hats, as well as collections of color-sorted clothes from the 70s to the 2000s. It's more than a store, with arcade games that don't require coins to play, a motorcycle display, and ice cream.

Collin County Passport Office
If you're "shopping" for a passport, a passport office just reopened in the Collin County Courthouse at 2100 Bloomdale Rd., McKinney. The new passport acceptance office will initially be appointment only, with bookings available through the District Clerk's website. Plans are underway to introduce same-day and walkup services in the near future.

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