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    Coronavirus News

    These 14 Macy's stores in the Dallas-Fort Worth area have now reopened

    Teresa Gubbins
    May 4, 2020 | 9:36 am
    Macy's
    Macy's is back in business, but at 25 percent capacity.
    Courtesy photo

    Shopping during coronavirus times will go on. Thanks to a new state-of-Texas ruling that allows restaurants and department stores to be open at 25 percent capacity, the Macy's chain is reopening a select number of stores in Dallas-Fort Worth, with in-store shopping as well as contact-free curbside pickup.

    That includes its most high-profile stores: Macy's NorthPark, Macy's Dallas Galleria, Macy’s Stonebriar, and Market by Macy's at Southlake, its recently opened new retail concept. Nothing personal, Macy's Town East, it is what it is.

    Marc Mastronardi, chief stores officer at Macy's, says that the chain is introducing extra safety precautions, as follows:

    • Frequent and enhanced cleaning in heavily trafficked areas and on hard surfaces
    • 6 feet between all customers and colleagues
    • Sanitation stations in frequently visited locations
    • Plexiglass at select registers

    Macy's is also asking staffers to wear face masks to help prevent the spread of the virus, and is guiding daily wellness checks for staffers before they report to work.

    Curbside pick-up
    Items bought for Store Pick-Up on macys.com or the Macy's mobile app will be eligible for free curbside pick-up Monday-Friday 11 am-5 pm.

    Most orders placed by noon will be available for same-day pick-up. Orders placed after Noon will be ready the following business day.

    Customers will call their local store once they arrive at the curbside pick-up location. A Macy's employee will confirm the order and place the merchandise in the trunk of your car.

    At select locations, customers can also pick-up orders from the "At Your Service" desk inside the store, a dedicated location for seamless online pick-ups and returns.

    Returns
    Macy’s has extended its return policy allowing customers to return merchandise purchased online up to 60 days beyond the original end date noted on the receipt. Items purchased in a store must be returned to a store. If the last day to return merchandise fell within the store closure timeframe, customers will have an extra 30 days to make a return once the stores reopen. Returned merchandise that is in salable condition will be held aside in a separate Return Collection Depot before being returned to the sales floor.

    Customers with additional questions about Macy’s response to COVID-19 can visit macys.com/social/COVID-19.

    The list

    Open Macy’s locations for in-store shopping, curbside delivery, and in-store pick-up include:

    • Macy’s Irving
    • Macy’s Vista Ridge
    • Macy’s Golden Triangle
    • Macy’s NorthPark
    • Macy’s Dallas Galleria
    • Macy’s Stonebriar
    • Macy’s Town East
    • Macy’s Willowbend
    • Macy’s Firewheel Town Center
    • Macy’s Village at Fairview
    • Macy’s Parks at Arlington
    • Macy’s Northeast Mall
    • Macy’s Hulen
    • Market by Macy’s in Southlake
    shopping
    news/fashion

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    RETAIL APOCALYPSE

    Mall favorite Francesca's to close all stores in Dallas and nationwide

    Brandon Watson
    Jan 20, 2026 | 1:33 pm
    Francesca's
    Francesca's/ Facebook
    Francesca's is known for its boho-chic dresses and tops.

    After a decade of falling fortunes, Texas-based women’s clothing chain Francesca’s is clearing out all its racks. The once-mighty retailer is closing all of its stores nationwide, including several locations in Dallas-Fort Worth.

    Although the company has not made any official pronouncement, Women’s Wear Daily reports that the brand is currently in the process of liquidating all of its inventory. According to the fashion industry trade journal, some employees are reporting that they were let go without warning, while vendors are allegedly seeking payment on hundreds of millions of dollars in unpaid invoices.

    Francesca’s was founded in Houston in 1999, becoming sought out for its boho-chic offerings that occupied a similar lane to Anthropologie. Over roughly 15 years, it quickly ramped up its footprint, peaking at over 600 locations by 2016.

    That explosive growth did not prove to be popular with shareholders. That same year, the Wall Street Journal reported that its stock prices had plunged to their lowest price since Francesca’s went public in 2011. Despite leadership changes, the chain has been on a downward slope since.

    In 2020, Francesca’s filed for Chapter 11 bankruptcy protection while it sought a buyer for its online operation and brick-and-mortar stores. The chain closed almost 250 of its storefronts by early 2021.

    After completing reorganization and being bought out of bankruptcy by an affiliate of TerraMar Capital and Tiger Capital Group, Francesca’s attempted a revival by launching a tween line, Franki by Francesca’s, and gobbling up celebrity-endorsed lifestyle brand Richer Poorer.

    Francesca's still had Dallas-Fort Worth stores in West Village, Galleria Dallas, Stonebriar Centre in Frisco, Firewheel Town Center in Garland, The Shops at Legacy in Plano, The Shops at Highland Village, Southlake Town Square, NorthEast Mall, Arlington Highlands, Glade Park in Euless, and Sundance Square and The Shops at Clearfork in Fort Worth.

    It’s unclear exactly when the local stores will shutter, but the company recently changed its return policy to state all sales are final after January 14. A request to Francesca’s corporate headquarters for comment was not immediately returned.

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