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    Dallas Convention Woes

    Mary Kay convention pumps millions into Dallas economy but little into waiters' pockets

    Teresa Gubbins
    Jul 17, 2014 | 2:22 pm

    If it's July in Dallas, that means the annual Mary Kay convention hits downtown, where more than 30,000 attendees are anticipated at this year's seminar, taking place from July 16 to August 2.

    Mary Kay began hosting this event in downtown in 1974, making it the longest running annual event at the (now) Kay Bailey Hutchison Convention Center. The Dallas Convention and Visitors Bureau estimates that the event pumps $32.1 million into the Dallas economy.

    But into restaurant waiters' pockets, maybe not so much.

    Mary Kay spokesman Crayton Webb said he understood the restaurants' plight, but for some at the seminar, even attending is a financial challenge.

    "They're seeing pink. I'm seeing red," quipped restaurant owner Joe Groves, who said that his West End diner Ellen's Southern Kitchen has been beset by customers taking up table space and ordering water only, or leaving tips of 10 percent or less.

    The downtown branch of Campisi's has been especially hard-hit, said one staffer who asked not to be named.

    "They've been terrible tippers; it's hard to find one that gives you more than 13 percent," the staffer said. "One table split a single pizza, asked to pay with five credit cards, and then tipped a dollar. When we see Mary Kay, we know what we're going to get, and there's nothing we can do."

    "I won't go into detail, but we don't like this time of the year," said a server at Iron Cactus. An employee at Italian restaurant Porta Di Roma was philosophical. "That's the way it is with conventioneers," he said.

    Mary Kay spokesman Crayton Webb said he understood the restaurants' plight, but for some at the seminar, even attending is a financial challenge.

    "These women loyally and willingly come to Dallas in the middle of the summer, and they pay their own way," Webb said. "Some have just started their businesses. They are coming on their own dime and their own time.

    "They're trying to be responsible. Many have roommates. They're trying to figure out how to do the seminar and still be economical."

    One manager at Dallas Fish Market said they hadn't seen many Mary Kay ladies. "They're easy to spot," he said.

    "I think because of our price range, we don't get as many, but the less expensive restaurants see a higher influx," he said. "For us, when it's a party of six or more, we can always add a service charge."

    At Y.O. Ranch, they were preparing for a group of 100 attendees. "We're Mary Kay central," said manager Michael Street. "I can't answer the tip situation, but for us, any convention is good."

    A server at Sol Irlandes, the Mexican restaurant at Stone Street Gardens, said that "you gotta take the good with the bad," and bad tippers are part of the job.

    "The thing about Mary Kay is that the place is going to be full," he said. "And really, the Baptists, the church folks, are the worst. We had a Baptist convention last month. They like to tip God and forget the servers."

    Mary Kay seminar attendees line up for registration.

    Mary Kay seminar
    Photo courtesy of Mary Kay
    Mary Kay seminar attendees line up for registration.
    unspecified
    news/restaurants-bars

    Supermarket News

    Tom Thumb debuts 2 new supermarkets in the Dallas area

    Teresa Gubbins
    Dec 16, 2025 | 5:00 pm
    Tom Thumb
    Courtesy photo
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    Venerable supermarket chain Tom Thumb is celebrating the opening of two new stores in the Dallas area.

    Sanger
    A new Tom Thumb opened in Sanger at 1413 W Chapman Drive in Sanger on December 12. The long-awaited store spans 50,000 square feet with tens of thousands of items plus more than 1,000 local products.

    The store features a bakery, deli, meat & seafood, produce, and floral, as well as an in-store Starbucks coffee kiosk, pharmacy in store plus drive-thru lane, and Drive-Up-N-Go grocery pick-up.

    “We are so excited to open this Tom Thumb for the Sanger communities," says Division President Bill Neve in a statement. “Tom Thumb is excited to showcase our full-service grocery store and fresh new items that customers in Sanger will love."

    Sunnyvale
    On December 17, a Tom Thumb will open in Sunnyvale at 3400 N. Belt Line Rd. The first 300 shoppers will receive a bag of groceries, and all shoppers will enjoy the incredible deals and sensational offerings.

    The Sunnyvale store is slightly larger, spanning 59,000 square feet, but with a similar lineup of bakery, deli, meat & seafood, produce, and floral. The store will also feature an in-store Starbucks coffee kiosk, pharmacy in store plus drive-thru lane, and Drive-Up-N-Go grocery pick-up. The Sunnyvale in-store Starbucks kiosk is the first for Tom Thumb to offer mobile ordering in addition to in-store ordering.

    Division President Bill Neve says that they're "incredibly grateful to the town of Sunnyvale for their support of this new store and have been looking forward to meeting our newest customers and welcome them into their Tom Thumb!"

    Store details
    Store details include:

    • Prepared foods: Sushi made in-store, full-service salad case, hot line offerings, 400-plus cheese and charcuterie items, and what they call "the best fried chicken in town"
    • Bakery: Bread baked daily, deserts, five-star cake decorator on staff, in-store fried doughnuts, and exclusive items such as Christie’s cookies and Blue Bell ice cream cakes
    • Floral: Texas grown poinsettias for the holidays, bouquets, and arrangements, FTD service, balloon bar
    • Meat & Seafood: USDA choice and prime beef, organic and grass-fed, plus seafood purchases steamed at no additional charge
    • Wine and Beer: More than 1,000 wines and 85 local Texas craft brews

    Starbucks coffee baristas are ready to make customers’ favorite beverages whether they are hot or cold, including Nitro and Cold Brew, along with Starbucks brand pastries.

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